Your Privacy Matters

Privacy Policy

At Veyonika, we understand that seeking support is a deeply personal step. This policy explains what information we collect, how we use it, and how we protect your confidentiality.

Last updated: August 2026

1. Who We Are

Veyonika is a women-focused emotional wellness and counselling platform for Indian women navigating periods, pregnancy, the pre- and post-natal phases, perimenopause, menopause, and midlife. We provide guided emotional support that respects your culture, family dynamics, privacy, and pace.

2. Information We Collect

We collect only the information needed to provide you with support:

  • Contact details — such as your name and email address when you reach out or book a session.
  • Conversation content — what you choose to share during chats, voice calls, or structured sessions.
  • Basic usage data — limited technical information to keep the platform secure and working smoothly.

We never ask you to share more than you are comfortable with, and you can begin with a confidential chat before giving us any identifying details.

3. How We Use Your Information

We use your information solely to provide, maintain, and improve our support services. This includes:

  • Connecting you with the right care provider and support best suited to your needs.
  • Responding to your enquiries and scheduling conversations.
  • Maintaining appropriate records to ensure continuity and quality of care.
  • Meeting legal, safety, and regulatory obligations where required.

4. Our Commitment to Confidentiality

Confidentiality is central to how we provide support. We do not share your information with family members, employers, or other people in your life without appropriate consent, except where disclosure may be required by law or necessary to address an immediate safety concern.

Our care providers are expected to follow professional standards around confidentiality, and access to your information is limited to those who need it to support you.

5. How We Protect Your Information

We use appropriate technical and organisational measures to safeguard your personal and health information against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed regularly to keep pace with good security practice.

While no method of transmission or storage is completely secure, we work continuously to protect the information you entrust to us.

6. How Long We Keep Your Information

We retain your information only for as long as necessary to provide our services and fulfil our legal and professional obligations. When information is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Request deletion of your information, subject to legal requirements.
  • Withdraw consent where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details below.

8. Sharing With Third Parties

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate the platform (such as hosting and secure communication tools), and only to the extent necessary to provide the service. These providers are bound by confidentiality and data-protection obligations.

9. Cookies & Tracking

We use a limited set of cookies and similar technologies to keep the website functioning securely and to understand basic, aggregated usage. We do not use tracking for advertising purposes, and we do not build profiles of you for marketing.

10. Changes to This Policy & Contact

We may update this policy from time to time. Any significant changes will be reflected here with an updated "last updated" date. If you have questions about this policy or how your information is handled, please reach out to us.

Email: support@veyonika.com

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